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Read what people are saying
about Precision Garage Door in:

Avon | Farmington Area, CT

Precision Garage Door of Connecticut
has received 117 reviews, averaging 4.84 Stars:
Review:

The technition (Chet) was excellent. He informed me of the problem and explained how he would fix it. Then he installed and tested it and answered all my questions. I think he did an excellent job!
Sandra Myhalik
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I purchased the Rebuild package for a very reasonable package. The installation, including an excellent orientation took only about 2 hours. My technician, Chet Shrader, was careful, thorough and personable. The equipment is simple to operate and even came with a user manual. In summary, I recommend Precision Door Service to everyone (5 stars).
Susan Mccue
Service Provided:
Garage Door Repair
Review:

I was very happy with Ed's promptness and fixing a problem with the door. He was here a month ago and was able to make the adjustment to the door quickly. And since it was under warranty, there was no charge. I very much appreciated that.
Carol Kannenberg
Service Provided:
Garage Door Repair
Review:

This was my first experience with Precision and I was very happy with the process. The office-staff answered phones on a holiday and the appointment process/confirmation was painless. Having no prior experience with Precision, I was concerned that I would have to fend off upcharges from their tech on the day of the repair, but thankfully there was none of that. I was very pleased with Jay, who was prompt, knowledgeable, friendly, and handled my repair professionally and with integrity. I'd recommend Precision (and Jay specifically) in the future.
Marc
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am sorry to inform you that the visit of your technician on 12-06 18 and what he did is one of the worst experiences I have had. I have two garages and old openers. They stopped working so I called your company. He opened the mechanically with his hands. He took a quick look at both and told me the openers were worn off and I would need new ones.I asked How much it will cost. He said $650 each. I am 84 years old. I told him that I cannot afford them. He said "let me get them going for now. in spring /summer you can get new ones . I said Okay. I came inside as it was very cold in the garage. I told him to knock on my door when he is finished. Within less than ten minutes he knocked on my door. I came out and said that was quick. He said I have 40 years of experience. The he tells me " I could not get them going. You have to pay my oil and lube charges of $300.00" and started writing the bill. I was totally shocked and told him " you knew from your 40 years of experience that the opener was broken and not workable, then why did you oil and lube them. His sharp response was you called us and you have to pay! In disgust I gave him my credit card number. Then came your email for my response. I believe I am addressing this to the president of your company and I sincerely believe you could not achieve your success on the basis of what I experienced with your technician. What you do with him is your affair. The least I expect from you is to refund the $300 for his doing nothing but deception and aggravation to an 84 year old decent man. My name is Muhammad Ali. Address is 980 Hill Street, Bristol CT 06010. Mobile number is 860-550-5513. I cannot describe the the"Service Performed Column" as obviously no rear service was performed
Muhammad Ali
Service Provided:
Garage Door Repair
Review:

I was truly happy with the timeliness, efficiency, and quality of service. Ed was wonderful. Precision has a great employee!
Carol Kannenberg
Service Provided:
Garage Door Repair
Review:

We were very satisfied with our installer, Orlando. He did an excellent job and fast.
Jane Hikel
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Jay was wonderful! I had experienced ongoing issues with my garage door and used another vendor so was not a happy camper! Jay was extremely knowledgeable and diligent in reviewing the situation and diagnosed the problems fairly quickly. He turned my outlook totally around and I truly appreciated his expertise. Jay certainly complemented your brand!!
Grace Papapietro
Service Provided:
Garage Door Repair
Review:

Had scheduled an appt for after 3 yesterdays. Re arranged my work and personal schedule to be home at that time. . I get home and he already came and went! Vno call about the change, very unprofessional and really messed up my day....Barry bedrossian
Barry Bedrossian
Service Provided:
Garage Door Repair
Review:

i had an excellent experience with your technician and your company as a whole. the technician was knowledgable, personable and did an excellent job in a short period of time. when he saw my problem he made a suggestion that i immediately agreed with. i will definitely recommend Precision Garage doors to anyone. thank you.
Steve Chiarillo
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Chet came to replace the springs on my garage door this afternoon in Farmington and did a great job. He was courteous and knowledgeable. Did a great job! Thanks for arriving earlier too.
Anonymous
Service Provided:
Broken Garage Door Spring Repair
Review:

Ed was on time (called ahead and was able to be here earlier than scheduled) which was good. Was very professional and I appreciated the fact that he explained what he was doing and why and how as he was doing it. (replaced torsion(?) springs)
Dennis Janicki
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The springs in our garage door was busted. We chose Precision based on other customer references. Appt set up and Customer Technician, Jay Jannaccio came out yesterday. Jay was exceptional. It was quite evident that he knew what needed to be done. He provided an upfront cost for the repair and completed project in the time he estimated. We had never used Precision before, but with professional, knowledgeable and honest technician, like Jay, I highly recommend this Company.
Michael Basciano
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The technician arrived on time and the door looks great. The quoted price is what we paid.
Michael Daniels
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Phenomenal service! Put in a service request first thing in the morning for a broken pulley, received a call to set up the appointment within the hour and got an appointment for the afternoon. Got a call from Jay the service tech that he could come earlier than scheduled which was even better. Jay was a true professional, he assessed the repair, presented me with a few different options, didn't pressure me by trying to upsell to the most expensive option. I ended up deciding on having the cables, pulleys and springs all replaced; Jay had the job done in under an hour and the result was perfect. He even adjusted the belt tension on both of my openers free of charge. I would not hesitate to hire Precision again for any other repair needs in the future.
Jeff Sexton
Service Provided:
Garage Door Repair
Product:
Springs
Review:

what a great company!!!! outstanding customer service!!! from the initial phone call 6:00 at night and Jay came over the next afternoon and put in new safety sensors and adjusted the door. will certainly call again and tell friends and family about this company
Mariette Gorski
Service Provided:
Garage Door Opener Repair
Review:

Just recieved an estimate for a new garage door! Jay was knowledgeable and very helpful! I liked that I had a picture of the tech before he got here! Very competitive price! We will have Precicion do the work!
Katheleen Brutt
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Excellent work done by Jay. He was early and satisfied all my requirements.
Sal Lopisi
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I just had an estimate completed by a member of your company, Jay Jannaccio. I was impressed immediately when he showed up exactly at the time he specified. He asked a few questions, took his measurements, and was quickly able to produce an estimate with several options for me to consider. He was polite and professional. I will be making my decision shortly, but based on my interjections with Jay, am confident I will be going with your company. If all your employees are the same, I know I am in good hands!
Joseph Malena
Service Provided:
Install Garage Doors
Review:

Fast and courteous service. Experience and knowledgeble. Door was working fine one day after the spring broke.
Hal Pedersen
Service Provided:
Broken Garage Door Spring Repair
Review:

Wow. I was nervous having to call for a garage door repair, knowing that a variety of things could be wrong...but Ed went above and beyond in solving my problems. Not only did he analyze what went wrong before I was even able to explain, he was quick and thorough in telling me my options. After deciding on the best resolution, he installed a new door opener and fixed my spring/pulley system in what seemed like no time at all. I’ll always use Precision!
Jared W.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I was very satisfied with the service I received. Everything was explained to me in language that I could understand. The tech (David) had all the parts with him. He was quick, very capable, and clean. Now my garage door works perfectly and has a lifetime warranty. And the prices were competitive.
Sandra Myhalik
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Your service tech did an outstanding job. He really knows his business. Response time was excellent. Chet is an asset to your company. My family and friends have already been informed and know how to reach you if necessary. You have a wonderful company. Your website is very professional.
George w England
Service Provided:
Broken Garage Door Spring Repair
Review:

Fast response, reasonable price, Thanks
Virginia Simeone
Service Provided:
Garage Door Opener Repair
Review:

On time - communicated what needed to be done and did it. So nice to have the garage door working again! Thank you!
Joyce Brown
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was thoroughly impressed with the service Precision Door Service provided. The technician who came to fix the door was friendly, respectful and very well informed. His knowledge of the overhead garage door was excellent. He solved the problem and his charge was good. When I called, I was given an appointment the next day. 5 Star rating.
August Olivar
Service Provided:
Garage Door Repair
Review:

My experience was absolutely wonderful. Dave arrived on time and fixed my garage door without having to use any additional parts! He just put it all back together for me and was done in 30 minutes! I would recommend Precision Garage Door Service to anyone! Thank you!
J. Mitchell
Service Provided:
Garage Door Repair
Review:

I am so very happy with your service. Same day service is usually unheard of, but not this company. Customer service was excellent!. Chris the tech was outstanding!!!!!!!!!!!!!!!! Chris solved my door issues and I am very happy. I look forward to doing business with your company again and I am going to tell my family and friends about you also! THANK YOU!
Lisa Penikas
Service Provided:
Garage Door Repair
Review:

Excellent customer service! Technician called within time frame given and estimated time of arrival was spot on. He had parts needed on truck and was done in no time flat! I already recommended Precision to neighbor! Sensible pricing also!
Allan Raynis Sr
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service was done fast and the technician was very pleasant!! All in all percision is great!!!
Sue ahern
Service Provided:
Garage Door Repair
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