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about Precision Garage Door in:
Manchester | South Windsor Area, CT
Precision Garage Door of Connecticuthas received 446 reviews, averaging 4.92 Stars:
Manchester, CT
South Windsor, CT
The service representative that came to my house, Dominic, was very professional, fixed the issues he was able to address (staying within my current budget) in a very short amount of time, and took time to explain what my longer term issues were and what my options are. I would recommend this company's services to others. Although there is a base service charge just to come to the home to diagnose the issues, we did have the issues corrected, the charges to actually make the repairs were very reasonable and mainly I found the base service charge to be common across all of their garage repair competitors.
- Jim Hilliard
Manchester, CT
Recently I was the “recipient” of a failed garage door spring and cable(on 1 of 2 doors). As luck would have it, it happened on a Saturday. So I “surfed” the web and came upon Precision Door Company. Called and set up an appointment for following Monday. The Tech, Ed Dombrowski, arrived promptly on schedule. He was very friendly and sociable. He immediately assessed the situation and we discussed the work to be done. Based on his recommendation I decided to have the spring and cable replaced on the second door as well. And I was never so glad I did. He wasted no time making the repairs. I appreciated very much Ed’s expertise, recommendations and excellent work ethics. I’ve put Precision Door on “speed dial” on my phone and look forward to calling on them for all my future garage door repairs/replacements, thanks to Ed!
- Pete Cosumano
Bloomfield, CT
Very responsive and professional. Called for repair originally. I had total confidence in advices regarding age of garage door opener and possible continuing problems. I made a decision for a new opener without any pressure--just facts from which I could draw my own conclusions. Great service people.
- Marsha Rabiteau
Willimantic, CT
I was very pleased with the service I received. I was able to get an appointment for the next day, Chet came out a little earlier than the time stated, with a phone call beforehand and new right away how to fix the issues. It was quick and got my garage door working again. I would definitely recommend and am pleased I would have someone to use in the future.
- Chris Boilard
Andover, CT
Everything was excellent. Jay who serviced my door was extremely polite and professional. He explained what needed to be repaired and repaired the garage door perfectly. His mannerism and work were very professional and welcomed.
- Diana Keenan
Product:
Vernon Rockville, CT
I was very pleased with the speed of response, level of service and flexibility in determining the time and date for the service. Since I could not be there in person, I left my keys in the mailbox and we communicated by phone. The price was also very reasonable. I will definitely continue to use Precision's services going forward.
- Jay Vadiveloo
South Windsor, CT
Awesome service. Highly recommend this company. Special thanks to Ron Lecours for setting up a speedy service call and advice on choosing the right garage door opener. Chet was very knowledgeable and awesome with installation
- Samit Patel
Coventry, CT
Our new doors are a stunning improvement over our old ones. We are very pleased with the upgrade to our property. It is also nice to have new, quieter garage door openers. Nice! Rolando, who installed our doors, was systematic and painstaking in the care he took to set up the job properly. He was conscientious about keeping his work zone scrupulously tidy and organized. It was a pleasure to look in on him at various points during the installation and see everything looking shipshape. And to add to all of that, he came out and worked hard on the coldest day of the year, without a single complaint. What a guy!
- Donna Miner
Product:
Manchester, CT
Excellent, knowledgeable, friendly!
- Dee Hansen
South Windsor, CT
Chet put in a new keypad , motor so we can use garage. He ordered new springs which will be put in as soon as they arrive. Very personable and did a good job. Looking forward to having the job completed.
- Gail Czapla
South Windsor, CT
Chet called and showed up within the designated window. was friendly and knowledgable. Very clear in his analysis of the problem and did the fix in good time. Very professional
- Steven Basson
Manchester, CT
Chet did a great job for us. He was not only professional and conscientious, but was personable and ready to stay to answer every concern and question we had. He went out of his way to be sure we were comfortable with our new unit, even though our many questions probably delayed him for his next job. Employees reflect on their employers, and judging from Chet, this has to be a great organization.
- Susan Mendelsohn
Manchester, CT
Scheduling was easy for following Monday (my request) since they were offering 'same day' if needed. Ed called earlier on Monday to ask if i would want him to perform visit earlier, so we moved visit to noon. Job was to review problems with 2-3 panels that were a result of car in garage backing up while door still closed. He suggested that he try and flatten the dents in the outside steel panels. It was either that or replace the whole door...cost for 3 panels would be more expensive than to just replace with new door. Ed's patience, skill, and experience enabled him to fix the visual problems with fronts of 3 steel panels to 99% of new. He also brought actual operation of door back to normal. Inside of door still shows some of the damage but the view to the street and functionality were all excellent...so good that I did not need to replace the door. Job finished within 40 minutes. I told Ed that he has taken the fixes he did to the level of art and there is no way any 'you-tube' example could ever come close to teaching the job he did. Final result: my reputation was salvaged (neighbors and casual observers will never notice, yeah, it was my fault) and garage working without strange noises. All for less than the cost of one panel...including a tip for Ed. Ed is probably the company's best advertisement. While you may get various proposals like i did (some only by phone), but I highly recommend starting with Precision for the first to visit.
- Terry
Vernon Rockville, CT
I had been meaning to have our two garage doors serviced, and kept putting it off. Then a few days ago one of the doors opened half way and stopped! The motor ran, but the door wouldn't move. The bearing for the sprocket for the chain drive had just worn out. I found Precision on line, and gave them a call. They came out the next day. The technician, Chet, was great. He evaluated both doors and confirmed my suspicions that these 25 year old doors needed a lot of work. He replaced the worn out opener, and the springs and rollers on both doors. He corrected some old work, and gave me a number of tips for things I could take care of myself and save some money. Although he didn't get to my house until 4:00, (I was his last call of the day) he stayed until all the work was done and I was satisfied. The new opener works perfectly, and both doors should be good for many more years. I would recommend Precision without reservation!
- Paul Senk
Willimantic, CT
Technician "Jay" demonstrated his knowledge not only in the repair of my garage door but also in educating me on how the system operated. Had I made this appointment with Precision sooner I could have save additional expense instead of following advice of others. As I told Jay, "I'd rather wait for the service of a company that is dependable, has integrity, reliability and knowledge rather than instant gratification of a company without.
- Jackie Demarco
Product:
Bloomfield, CT
Great service. Quick to respond to set up an appointment, arrived on time, and knew their stuff. The repairman (Ed) was easy to work with and gave plenty of information regarding my options for the needed repair. Will definitely use them again.
- Tom
South Windsor, CT
Chet was great. Told us exactly what was wrong and explained the different options to fix. Work was done in a timely fashion and was no mess.
- John Hay
Manchester, CT
Just had our garage door completely overhauled today and replaced all parts, except motor and chain. Ed was our service repairman and gave my husband a choice as to what our options are. Even though we both had sticker shock when he gave us our price options, Ed was very helpful in reviewing our best option and we accepted it. That was the full repair with a 7 year warranty. Ed did an excellent job in replacing all the moving parts, testing it, making sure that it not only closed properly but adjusted the motor so it closed completely to the ground so no opening was observed (which we had before the repair). Ken, my husband, said Ed was friendly, extremely knowledgeable not only in your product quality but in what we probably would be facing with a competitor. We know you are dependable since we used you years before with Paul (per our notes). PS- we are in the middle of a renovation, the garage was full of boxes and he took the time to help me temporarily remove what we had to move, to the driveway and back, so he could do the job properly.
- Barbara Heiken
Windsor Locks, CT
Very satisfied. Thank you ????
- Joann Passeri
East Windsor, CT
I chose Precision after review of their website indicating around the clock service. The hardware of the door opener had corroded due to rust on track caused by faulty installation of vinyl siding which allowed water leakage. The cable snapped from the rusted spring. The technician Ed explained in detail what the issue was and quoted the required work upfront. I was very satisfied with the experience from scheduling the appointment to the quality of work performed. I highly recommend Precision.
- Mary Jenkins
Windsor Locks, CT
Great service. Tech arrived on time and completed the repair.
- Al Rubino
Tolland, CT
Chet did a great job repairing a broken spring. He installed new springs, cables, pulleys, rollers, lube roller system, etc. This was done in a very timely fashion. Chet was very professional in interacting with me.
- Richard Rodgers
Ellington, CT
Outstanding Service. Jay came in looked at the operation (or lack thereof) of my garage door. Know exactly what was wrong and fixed it. Did a safety check and lubed everything. It not only works now, it is also quite. Precisions business card is now stapled to the garage wall, definitely recommend them.
- Richard Huebner
Ellington, CT
First time dealing w/them. Very easy process. No hassles. They showed up timely, had everything needed and did the job very quickly and efficiently. Would recommend them to anyone in the general Ellington area.
- Peter Tshonas
South Windsor, CT
`The service technician was prompt, courteous and professional. I would not hesitate to recommend Precision Door Service to my friends and neighbors.
- Don Maurus
Manchester, CT
I chose Precision because they were the only ones locally that repaired residential garage doors. When I called to make the appointment the person was very polite she did let me know that the fee to come out to put the bolts that fell out is $100 plus and that included an inspection (which I did not need because the opener was only 3 years old) and then labor on top of that to do the work. Unfortunately I had not many options. Jay arrived early which is great and was very nice and professional he was there about 30 minutes or less and put the bolts back into the arm. He presented me with the invoice for $190.00. I was not surprised as I was warned when I made the appointment. The gentleman looked uncomfortable presenting that fee as well. The price for this service is excessive and although everyone was very nice I would not recommend you to anyone if they have an option because of the excessive charges. If you do read my comments and can consider changing the cost for today it would be much appreciated.
- Michele Hughes
Windsor, CT
You get 5 Stars. Chet was very helpful and knowledgeable. We were pleased with his work. We were happy with same day service.
- Janet Carlton
Tolland, CT
Walt is very friendly, explained everything well.
- Chang Liu
South Windsor, CT
Very satisfied with the service.
- Sally Terry
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
All went well so far. The only thing I can suggest is when emailing a quote, provide an email that can be responded to.
- Julie Kirk