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about Precision Garage Door in:
Manchester | South Windsor Area, CT
Precision Garage Door of Connecticuthas received 466 reviews, averaging 4.92 Stars:
South Windsor, CT
South Windsor, CT
Chet called and showed up within the designated window. was friendly and knowledgable. Very clear in his analysis of the problem and did the fix in good time. Very professional
- Steven Basson
Manchester, CT
Chet did a great job for us. He was not only professional and conscientious, but was personable and ready to stay to answer every concern and question we had. He went out of his way to be sure we were comfortable with our new unit, even though our many questions probably delayed him for his next job. Employees reflect on their employers, and judging from Chet, this has to be a great organization.
- Susan Mendelsohn
Manchester, CT
Scheduling was easy for following Monday (my request) since they were offering 'same day' if needed. Ed called earlier on Monday to ask if i would want him to perform visit earlier, so we moved visit to noon. Job was to review problems with 2-3 panels that were a result of car in garage backing up while door still closed. He suggested that he try and flatten the dents in the outside steel panels. It was either that or replace the whole door...cost for 3 panels would be more expensive than to just replace with new door. Ed's patience, skill, and experience enabled him to fix the visual problems with fronts of 3 steel panels to 99% of new. He also brought actual operation of door back to normal. Inside of door still shows some of the damage but the view to the street and functionality were all excellent...so good that I did not need to replace the door. Job finished within 40 minutes. I told Ed that he has taken the fixes he did to the level of art and there is no way any 'you-tube' example could ever come close to teaching the job he did. Final result: my reputation was salvaged (neighbors and casual observers will never notice, yeah, it was my fault) and garage working without strange noises. All for less than the cost of one panel...including a tip for Ed. Ed is probably the company's best advertisement. While you may get various proposals like i did (some only by phone), but I highly recommend starting with Precision for the first to visit.
- Terry
Vernon Rockville, CT
I had been meaning to have our two garage doors serviced, and kept putting it off. Then a few days ago one of the doors opened half way and stopped! The motor ran, but the door wouldn't move. The bearing for the sprocket for the chain drive had just worn out. I found Precision on line, and gave them a call. They came out the next day. The technician, Chet, was great. He evaluated both doors and confirmed my suspicions that these 25 year old doors needed a lot of work. He replaced the worn out opener, and the springs and rollers on both doors. He corrected some old work, and gave me a number of tips for things I could take care of myself and save some money. Although he didn't get to my house until 4:00, (I was his last call of the day) he stayed until all the work was done and I was satisfied. The new opener works perfectly, and both doors should be good for many more years. I would recommend Precision without reservation!
- Paul Senk
Willimantic, CT
Technician "Jay" demonstrated his knowledge not only in the repair of my garage door but also in educating me on how the system operated. Had I made this appointment with Precision sooner I could have save additional expense instead of following advice of others. As I told Jay, "I'd rather wait for the service of a company that is dependable, has integrity, reliability and knowledge rather than instant gratification of a company without.
- Jackie Demarco
Product:
Bloomfield, CT
Great service. Quick to respond to set up an appointment, arrived on time, and knew their stuff. The repairman (Ed) was easy to work with and gave plenty of information regarding my options for the needed repair. Will definitely use them again.
- Tom
South Windsor, CT
Chet was great. Told us exactly what was wrong and explained the different options to fix. Work was done in a timely fashion and was no mess.
- John Hay
Manchester, CT
Just had our garage door completely overhauled today and replaced all parts, except motor and chain. Ed was our service repairman and gave my husband a choice as to what our options are. Even though we both had sticker shock when he gave us our price options, Ed was very helpful in reviewing our best option and we accepted it. That was the full repair with a 7 year warranty. Ed did an excellent job in replacing all the moving parts, testing it, making sure that it not only closed properly but adjusted the motor so it closed completely to the ground so no opening was observed (which we had before the repair). Ken, my husband, said Ed was friendly, extremely knowledgeable not only in your product quality but in what we probably would be facing with a competitor. We know you are dependable since we used you years before with Paul (per our notes). PS- we are in the middle of a renovation, the garage was full of boxes and he took the time to help me temporarily remove what we had to move, to the driveway and back, so he could do the job properly.
- Barbara Heiken
Windsor Locks, CT
Very satisfied. Thank you ????
- Joann Passeri
East Windsor, CT
I chose Precision after review of their website indicating around the clock service. The hardware of the door opener had corroded due to rust on track caused by faulty installation of vinyl siding which allowed water leakage. The cable snapped from the rusted spring. The technician Ed explained in detail what the issue was and quoted the required work upfront. I was very satisfied with the experience from scheduling the appointment to the quality of work performed. I highly recommend Precision.
- Mary Jenkins
Windsor Locks, CT
Great service. Tech arrived on time and completed the repair.
- Al Rubino
Tolland, CT
Chet did a great job repairing a broken spring. He installed new springs, cables, pulleys, rollers, lube roller system, etc. This was done in a very timely fashion. Chet was very professional in interacting with me.
- Richard Rodgers
Ellington, CT
Outstanding Service. Jay came in looked at the operation (or lack thereof) of my garage door. Know exactly what was wrong and fixed it. Did a safety check and lubed everything. It not only works now, it is also quite. Precisions business card is now stapled to the garage wall, definitely recommend them.
- Richard Huebner
Ellington, CT
First time dealing w/them. Very easy process. No hassles. They showed up timely, had everything needed and did the job very quickly and efficiently. Would recommend them to anyone in the general Ellington area.
- Peter Tshonas
South Windsor, CT
`The service technician was prompt, courteous and professional. I would not hesitate to recommend Precision Door Service to my friends and neighbors.
- Don Maurus
Manchester, CT
I chose Precision because they were the only ones locally that repaired residential garage doors. When I called to make the appointment the person was very polite she did let me know that the fee to come out to put the bolts that fell out is $100 plus and that included an inspection (which I did not need because the opener was only 3 years old) and then labor on top of that to do the work. Unfortunately I had not many options. Jay arrived early which is great and was very nice and professional he was there about 30 minutes or less and put the bolts back into the arm. He presented me with the invoice for $190.00. I was not surprised as I was warned when I made the appointment. The gentleman looked uncomfortable presenting that fee as well. The price for this service is excessive and although everyone was very nice I would not recommend you to anyone if they have an option because of the excessive charges. If you do read my comments and can consider changing the cost for today it would be much appreciated.
- Michele Hughes
Windsor, CT
You get 5 Stars. Chet was very helpful and knowledgeable. We were pleased with his work. We were happy with same day service.
- Janet Carlton
Tolland, CT
Walt is very friendly, explained everything well.
- Chang Liu
South Windsor, CT
Very satisfied with the service.
- Sally Terry
Manchester, CT
Had new hardware and a new opener installed on our 18 year old garage doors. Service was on time and work was exceptional. A few weeks later the wall mounted opener quit working. I called and the technician came out the next and repaired it at no charge. Great response. Thank you.
- Scott Stafford
Product:
Windsor, CT
Nothing but good things to say. Polite and took his time to help us understand everything he was doing , parts needed etc. Installed springs, new unit, belt, cables , keypad, and door hardware. Fast and well done. Very pleased with this company.
- Scott Proulx
Windsor, CT
Very pleased with the service and the serviceman . Efficient , professioal and informative . I am happy to reference and recommend precision.
- Ray Bonner
Vernon Rockville, CT
5, great friendly repair tech. Prompt service . No complaints at all ! :)
- Lisa Cioto
Product:
Storrs, CT
Absolutely excellent service from Chet and Precision Door!
- Emily
Windsor, CT
Chet came to our house to service our garage door. Called before he showed up and was very professional and thorough. Finished the job and carefully went thru what he had done to ensure everything worked perfectly. Glad we made the call to Precision Door.
- Brian Toegel
South Windsor, CT
5 Stars Ed the technician who came to assess the problem was great. He called to let me know he would be late. He found the problem was installation related and advocated for us so that there was no charge even though the door was installed 4 years ago. Because of the excellent customer service I asked him for an estimate for a new garage door and we are considering replacing the door.
- Michael Curtin
Vernon Rockville, CT
I believe we have used them a few times and before and the service is excellent.
- Jay Vadiveloo
Bloomfield, CT
The tech lubed and adjusted my doors efficently and quickly. He did it under my warranty. I was pleasentlly surprised. Good kob, great price
- Benson Horowitz
Bloomfield, CT
installer was on time, explained the problem. and completed work in a timely manner, good personality
- Randolph Scott
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Chet put in a new keypad , motor so we can use garage. He ordered new springs which will be put in as soon as they arrive. Very personable and did a good job. Looking forward to having the job completed.
- Gail Czapla