Read what people are saying
about Precision Garage Door

I chose Precision to service our garage door because I was impressed with the website detail – particularly the many positive reviews. I was also impressed subsequently with the detailed email confirmation that I received, including the name and picture of the technician who would provide service. Ed Dombrowski replaced the cables for our garage door. The whole experience was easy, efficient, and cordial. Ed analyzed all aspects of the door and informed us that only the cables needed repair - that everything else looked fine. In addition, the young lady who scheduled the work was most cordial and accommodating. When I informed her that the original suggested date would not need my schedule, she checked with the supervisor and arranged for a better time. The whole experience could not have been easier. I would highly recommend this company!

- Thomas McGarry

Phenomenal service! Put in a service request first thing in the morning for a broken pulley, received a call to set up the appointment within the hour and got an appointment for the afternoon. Got a call from Jay the service tech that he could come earlier than scheduled which was even better. Jay was a true professional, he assessed the repair, presented me with a few different options, didn't pressure me by trying to upsell to the most expensive option. I ended up deciding on having the cables, pulleys and springs all replaced; Jay had the job done in under an hour and the result was perfect. He even adjusted the belt tension on both of my openers free of charge. I would not hesitate to hire Precision again for any other repair needs in the future.

- Jeff Sexton

what a great company!!!! outstanding customer service!!! from the initial phone call 6:00 at night and Jay came over the next afternoon and put in new safety sensors and adjusted the door. will certainly call again and tell friends and family about this company

- Mariette Gorski

Precision Door Service operators were very courteous and helpful. They scheduled my service date promptly. Ed the service tech. was very professional and fixed the broken spring expertly. He also made sure my garage door worked perfectly after the repair. Precision honored its lifetime warranty and supplied the new garage door spring at no charge to me.

- Claude Chapdelaine

Chet did a great job replacing everything except the door and electric door opener.

- Don Walcott

Jay arrived early, promptly diagnosed the problem, accessing work orders from previous visits and easily completed the repair. It was a pleasure to interact with him. I wish all home repairs went this smoothly.

- Alan & Janet

Walt is very friendly, explained everything well.

- Chang Liu

Jeff was great replacing and repair my door at my home. Thanks so much went above and beyond to ensure all my needs were meet. Thanks again

- Dennis Usky

I got your name from a former employee Christopher Young his mom told me about you guys and I'm very happy with the results of my experience Christopher's mom is a best friend of mine for over 10 years I would highly recommend Ed to anyone he's a wonderful worker and very knowledgeable he's also very considerate he was also exactly on time which I loved and he was done promptly a great job love your company

- Diane Dieters

Excellent service. Tech was very nice and did a great job-5 stars.

- James Hengoed

Wonderful service from the time the representative came by to show us samples and give us a quote to the installion of the doors once they were delivered. Very efficient and pleasant to deal with. I highly recommend them!

- Jim Maggart

I found Precision in the yellow pages and was comfortable with the agent who answered the phone. The appointment process was simple and I was impressed with knowing ahead who my repair person would be including his photo on the web site. The work was quick and professional. Ed Dombrowski is a real pro and very pleasant to deal with. I must admit to sticker shock but that may be because of my age as I remember what it cost for parts when the equipment was last serviced. I would recommend Precision but advise client to fully understand the charges.

- Archer Edgar

Chet was outstanding. Very professional, punctual and honest. I would recommend him.

- Robert Mason

I chose Precision because I've dealt with them before and they were very thorough and professional in the service they provided. This was also the case on this latest service request. The Precision technician came in, quickly diagnosed the problem, and game me my repair options. I selected the repair I wanted, your technician cleaned up the work area, gave me my repair paperwork, and left. Well done.

- Richard Lawrence

Very satisfied with the service.

- Sally Terry

Arrived on-time, recommended what should be done and did it very quickly and well.

- Barbara Carson

Had new hardware and a new opener installed on our 18 year old garage doors. Service was on time and work was exceptional. A few weeks later the wall mounted opener quit working. I called and the technician came out the next and repaired it at no charge. Great response. Thank you.

- Scott Stafford

Nothing but good things to say. Polite and took his time to help us understand everything he was doing , parts needed etc. Installed springs, new unit, belt, cables , keypad, and door hardware. Fast and well done. Very pleased with this company.

- Scott Proulx

Very pleased with the service and the serviceman . Efficient , professioal and informative . I am happy to reference and recommend precision.

- Ray Bonner

Repair of door installed by you in 2011. Second door. installed by builder in 1999 has never had a problem.

- Richard Levene

5, great friendly repair tech. Prompt service . No complaints at all ! :)

- Lisa Cioto

The technician Tom was very prompt very friendly answered all my questions I will use the service again if needed and I will recommend it to all my friends in Western mass thank you guys????????????

- Lou Beaudoin

My garage door was tired and broken so I called Precision and scheduled a service call. They sent a technician that was everything that word suggests. He replaced my old opener with a new one and serviced my other opener expertly and I am completely satisfied with everything done.

- John Carew

Just recieved an estimate for a new garage door! Jay was knowledgeable and very helpful! I liked that I had a picture of the tech before he got here! Very competitive price! We will have Precicion do the work!

- Katheleen Brutt

Excellent work done by Jay. He was early and satisfied all my requirements.

- Sal Lopisi

Cables had come off overhead door when door bound up while closing(automatic door opener). Technician Ed Dombrowski replaced cables with new, and reset. Door was still binding slightly, so Ed checked level, adjusted rails, reset spring tension and lubricated all. Prompt, friendly, informative and thorough job start to finish. I would definitely recommend!

- Lon Chubb

This is my second time using Precision Door, Their team is professional, arrived right on time and completed the work quickly. Beware of the "service fee" of over $100 which is not waived or applied to the total bill. Usually, companies charge to send someone out, and if you have work done, they apply the fee to the bill. Not here. I was charged the $100 service fee and $100 for labor. will not do this again.

- Gary

Thank you for your review. It is our policy to charge a service fee. This service fee allows us to provide for our technician to arrive in a fully stocked van (we typically complete 97% of all service jobs in one visit do to the fact we come prepared) and to provide a complete safety inspections of each door with a report documenting our findings and our suggestions. We also provide three options to resolve your issues. We do, however, provide a coupon on our website that waives the service fee if we provide $350 of service. We do understand that this model does not fit all customer's expectations, but our overwhelmingly large 5-star rating counts on all review sites suggests that most customers appreciate our serviceand understand our pricing.

I just had an estimate completed by a member of your company, Jay Jannaccio. I was impressed immediately when he showed up exactly at the time he specified. He asked a few questions, took his measurements, and was quickly able to produce an estimate with several options for me to consider. He was polite and professional. I will be making my decision shortly, but based on my interjections with Jay, am confident I will be going with your company. If all your employees are the same, I know I am in good hands!

- Joseph Malena

Fast and courteous service. Experience and knowledgeble. Door was working fine one day after the spring broke.

- Hal Pedersen

Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!

- Mark Kenney