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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 2007 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

I called on Friday and the gal on the phone said Paul would be here tomorrow (Saturday) from 3pm to 5pm. He was here right at 3pm that Saturday and was done within 1/2 hour. Couldn't have asked for speedier service. Job was to replace a spring on the garage door and no clean up necessary from me. I would strongly recommend Precision. Thank you!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I am pleased with the exceptional service provided by the Precision door service professional Ray Angco. Briefly, our family was on vacation while Ray removed our old garage doors and installed two new garage doors. He arrived on time and effectively coordinated with the people watching our house to ensure the job was completed. Both doors are top quality and were installed to ensure they open and close smoothly/quietly. I spoke to Ray on the phone several times and he was very courteous and appeared to have a genuine interest in my satisfaction with the garage door installation. I would strongly recommend this company and Ray for any garage door service/installation needs. Stephen Skenyon, CPA

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I chosae them because I weqas offered a deal through AAA to replace the rollers on one of my garage door. I had some extra work done and I am very satisfied. I would use your company again and refer you to friends as well.

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Service Provided:
Garage Door Repair

Review:

Good service by Alex--courteous, competent, ,professional. Five stars!l

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service was great Very priomt and very friendly And professional.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Went to Sears and purchased a garage door opener which your installer put in. He was very good and reliable.

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Service Provided:
Garage Door Opener Install

Review:

Came right away - had everything with him to complete the job quickly and correctly. Tested everything before leaving. Would definitely use them again

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called on 7/21/15 my garage door not working. On 7/22/15 service man came. Scope of work on slip #120156 I called again my garage door not working again. serviceman came thinks its a plate he was supposed to return with part on Fri 7/24/15 - did not show up He called on Sat. said he was sorry for not coming on 7/24/15 I was not available till Mon 7/17/15 I called the tech this morning 7/27/15 He is supposed to be here later today

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A Response from: Walt Arvin

Again as we stated on the phone, we are very sorry about how your schedule was handled. Alex meant well, but simply didn't communicate with the office so his "follow up" appointments were never put on his schedule. We understand your frustration and can only apologize, again.

Service Provided:
Garage Door Opener Repair

Review:

What can I say,courteous,professional and quick. Brian explained the entire process including cost and installation. Your internet coupon was especially helpful.. Art Taylor

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Service Provided:
Broken Garage Door Spring Repair

Review:

Paul and Vin (new guy) were wonderful. My garage door was not going down properly. They corrected the problem and then showed me how to solve the problem myself. They were VERY cooperative and pleasant. It was almost like talking to friends.

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Service Provided:
Garage Door Opener Repair

Review:

Alex performed a detailed safety and operational evaluation of my garage door assembly and soon identified the defective components. He thoroughly explained the function and importance of replacing these items (springs). He then effectively completed the replacement of the springs and rigged the cables. He subsequently performed an operational check to assure everything was operating correctly. I was greatly impressed with Alex's professional manner, knowledge and courtesy.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Paul Haney was very courteous and knew quickly what the problem was. We would call your company again . Thank you

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Service Provided:
Garage Door Opener Repair

Review:

Had the roller replacement and tune up completed. Don was extremely professional, explained the work and explained symptoms that may require a spring replacement. He arrived during the window of time originally scheduled - actually calling earlier to give a more precise time.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Thank you Very professionally job

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Paul was very punctual, and professional. He did a great job and would recommend your business.

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Service Provided:
Garage Door Repair

Review:

Was on time and did a very good job replacing my cables and weather stripping.

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Service Provided:
Garage Door Repair

Review:

Good customer service. Garage Door Technician having a very knowledge about garage door and could give your advise about what you want to do with your garage door. Will recommend to friends. Good job and good customer service.

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Service Provided:
Garage Door Opener Repair

Review:

The technician Paul Haney was on time, gotta love that!!!! He is professional and informative. He installed the broken springs and tightened some very loose bolts. It's obvious that Paul is a very competent technician and cares about his customers. I would not hesitate to recommend Precision to my friends.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Paul did an absolutley fantastic job. After fearing the worst and an expensive fix, Paul literally fixed both doors in a matter of minutes. I actually felt like I should have paid him more. I would recommend Paul to anyone.

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Service Provided:
Garage Door Repair

Review:

5 star. I trusted AAA to make a good choice for your service. The service was excellent. I sent a separate email documenting my experience and praising your technician, Don Holden. Thank you and I will use your service in the future.

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

The spring on my garage door broke on the 4th of July trapping my car in the garage. I made an appointment with this company because they had a call center open taking appointments. The technician was here right on time Monday morning. He worked quickly and was very professional! We will only be using your services from now on!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 07/13/2015
Garage Door Repair
,
Review:

I purchased new garage doors last fall. The salesman and technician were great. Both had arrived on time and work performed was top notch. Last weekend I called to have a minor service issue taken care of. Paul, the technician, arrived promptly and made a quick adjustment. It amazed me that he was able to diagnose and fix the issue in less than 5 minutes! He didn't even charge me! I would highly recommend Precision to everyone!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

1 2 3 4 5
Date: 07/13/2015
Install Garage Doors
,
Review:

Technician never showed up to give me an estimate to replace my garage doors. I will be contacting another company for an estimate.

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A Response from: Walt Arvin

We apologize for the confusion. As we stated in our voicemail to you the day of your appointment, your original technician called out sick and we had to rearrange the schedule. As a result we asked if you were available at a different time. Apparently you never received the message. We always ask for multiple means of getting ahold you customers just in case we need to change schedules. Again, we apologize.

Service Provided:
Install Garage Doors

Review:

Garage door springs broke and could not be opened! Searched on line and saw existing reviews for Precision which were helpful in determining who to call! Came out the same day no extra charge! Our tech was Don Holden...experienced, efficient and a nice guy! Had the replacement spring that we needed and off he went! Would highly recommend this company! They don't have all those 5 star ratings for nothing...it's true!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 07/10/2015
Garage Door Repair
,
Review:

Great, on time friendly service by knowledgable technicians! The way every repair should go!!

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Service Provided:
Garage Door Repair

Review:

We called Precision when our "can it please hold out until this Fall" garage door decided it was time to pack it in. We had used Precision at our previous house when the Torsion spring went, so they were our natural choice for replacing doors at our 'new' house. Tech. Don Holden made it extremely easy to select and purchase the new door perfect for our needs and budget. Installer Ray Angco also went above and beyond expectations when installing the new door into a very neglected and 'retro fit' existing ancient wood door opening. The old door literally began crumbling when disassembly began. After all was complete, we have our new door, more head room and no more 2"gaps between our garage and the outdoors. Couldn't be more pleased with the service from Don and Ray. The price quoted, was the final price as installed...no surprises. Would absolutely recommend them!!!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I am not satisfied at all. The springs were replaced no problem. Part of the srevice was to adjust the two doors so they open and close smoothly. The tech has been here twice and they still don't close right. I have to call back again to have him come back and maybe they can finally be adjusted properly. The tech seems to be in big hurry when he comes. I hope maybe your input will help. At this point I would NOT recommend your company.

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A Response from: Walt Arvin

We are very sorry that you are not satisfied with the service we provided. Part of the original service included a safety review of your door. Aside from the springs we replaced, we recommended that we replace all three of your bearing and the shaft (the latter being bent). You decided to just replace the springs. Unfortunately, the other parts was causing problems that we didn't address as you do not want us to. Lastly, the last visit we had to adjust your opener's travel limits (we never did any work to your opener). The one thing that is missing from your review is that we didn't charge you for either of the follow up visits despite the issues not being related to the work we performed.

Service Provided:
Broken Garage Door Spring Repair

Review:

I researched online until I found what we were looking for in a company. Was disappointed when the original tech was a no show for whatever reasons but when Ron showed up 7 hrs later to do the job, he did a wonderful professional job. His time was on the money and we are very happy. Thank you. We will refer the company but not the tech that didn't show.

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A Response from: Walt Arvin

We are glad you had a good experience with Ron. Don, your original technician, had an issue with his van. We are glad we were able to get Ron out to you the same day! We appreciate your understanding.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Don, the technician, was punctua, friendlyl and very knowledgeable. He explained everything that he did and gave me pointers on how to maintain my garage door in good health. If I ever need repair work done again I will want him to do it.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Appt. was quickly scheduled for me when the garage door cable had snapped. Service person was scheduled for a 5-7pm time frame and arrived a few minutes before 5! Efficient service. Thanks so much!

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Service Provided:
Broken Garage Door Spring Repair

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Avon | Farmington | Hartford Area

(860) 269-4366

(860) 269-4366
Meriden | Middletown Area

(860) 316-4123

(860) 316-4123
Glastonbury | Colchester | New London Area

(860) 910-4651

(860) 910-4651
Manchester | South Windsor Area

(860) 967-3192

(860) 967-3192
New Haven | Waterbury Area

(203) 901-1320

(203) 901-1320
Granby | Simsbury | Torrington Area

(860) 264-4150

(860) 264-4150
Springfield | Longmeadow MA Area

(413) 623-4130

(413) 623-4130
Pittsfield MA Area

(413) 623-4132

(413) 623-4132
Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720