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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2059 reviews, averaging 4.88 Stars:
Madison, CT
Sunderland, MA
Excellent service. Appointment was made quickly and efficiently, communication with the service technician was excellent, and the technician was on time. He diagnosed the problem (the garage door opener's transmission had broken) and made repairs and improvements (installed new garage door opener and keypad) quickly and the system works well. He was very helpful in showing how to operate it, giving me the manuals, and explaining how the warranty works. One of th best experiences I've ever had with service.
- Patricia Bianconi
Product:
Canton, CT
Don made our garage doors operate like they were brand new without replacing the motors and drive systems, saving us considerable money. Very well done.
- Rick Buggy
Manchester, CT
I was very pleased with the service I received. It was very easy to book an appointment and the technician arrived right in the middle of the promised window. He was able to quickly determine what was wrong with my garage door opener and then went out of his way to provide me with the costs of repair versus replacement so I could make a decision. I chose to replace it and within 2 hours the new one was in and working great. I wouldn't hesitate to call Precision again or to refer a friend.
- Meredith Durham
Product:
Amherst, MA
Great job, on time and no issues.
- Jeff Hausthor
Product:
Easthampton, MA
Fast, courteous, and expert service. Job was accomplished quickly, and the technician arrived when he said he would.
- Joseph Dimartino
Product:
Rocky Hill, CT
Great service . Great tech Brian Fisher. Knew his stuff & quickly repaired Our door on a Saturday morning in August. Will definitely recommend your company & ask for Brian if he is available.
- Jeffery Garrison
Product:
Vernon Rockville, CT
Well, I pushed the open button on my garage only to have one of my torsion springs crap out. I called Precision on Thursday, they scheduled an appointment for that Saturday with a time slot of 1pm-3pm. The techs, Paul and Vinny were at my door at 12:55pm. Paul looked at my garage, quickly diagnosed the issue and BOOM!!!! 20 minutes later my garage was good as new. These guys are very savvy when it comes to garage doors. They were very friendly and extremely professional. Vinny suggested I replace the pulleys as well and offered several options without any pressure. Now I have new springs and maintenance free pulleys. I will definitely go with Precision for my future garage door needs. Do not hesitate to call Precision for you garage door needs!!!!
- Angel Alicea
Product:
Hamden, CT
Highly recommended! Paul was very prompt and courteous. He explained everything up front and the quality of his work was outstanding. I would recommend asking for him if you call for a service. Thank you!!!
- Mario Ciccarini
Product:
Bolton, CT
Responded quickly and solved the problem
- Bob Clere
East Haddam, CT
Outstanding in every way. None better. Good value.
- John Turner
Columbia, CT
Tech was extremely professional & fast - really knew his 'stuff'! 5 Star
- Walter Crosby
Product:
Westfield, MA
Technician Don Holden answered all my questions, great service . would definitely recommend your company,(better than 5 star)
- Karen Metcalf
Guilford, CT
When I called to make the appointment, a woman told me the cost would be $99 for them to come out to our house, plus parts & labor. The technician Paul stopped by and did a really good job. He replaced both springs in approximately 30 minutes and the door is working great now. Paul told us before he started that our price would be $329. We thought it sounded high but went through with it anyway because he was already at our house and we needed the door fixed. We think the price was too high and that the woman on the phone is misleading with what she says it will cost. If it was $99 for them to come to our house and most of the door springs I see online cost between $20 - $60 for the set, that would mean the labor charge was $170 for a half hour. That will keep us from using them again.
- Pete Suits
We are sorry that you feel our prices are too high. We do know that Home Depot and Lowe's sell garage door spring for very low prices. The springs the big box stores are no better that contractor grade parts. They are designed to last 9,000 cycles and come with a 90-day warranty. Our springs are designed to last at least 30,000 cycles and are warrantied 1-year up to 5-years depending on the condition of the rest of the parts on your door. To compare the quality parts we use to those found at Home Depot or Lowe's just isn't fair -- apples vs. oranges. Also your price comparison doesn't include taxes, transportation and your time. Those all add up and when combined with the superior warranty, our knowledgeable staff and the customer support you get from Precision Door its a great value.
Product:
Westfield, MA
Definitely 5 stars. Don was very personable and professional. Repaired my double garage door. Knew the problem right away and wasted no time fixing it. I'd have him back in a second. Really know his stuff. Great job, overall good experience.
- Chris Langlois
Windsor, CT
Brian was prompt and on time. He's definitely the guy for the job. His personality speaks for itself. If I should ever need service again, please send Brian. Thank You !!!
- Connie Pinckney
Product:
Killingworth, CT
Great experience with Precision purchasing new garage doors. We originally got a quote from a big box store, who called our garage "strange" and made it seem that it was going to be a difficult job and would take a month before they would be installed. Called Precision and they were much more professional and knew they could do the job without a problem. And Ray arrived on time, was very friendly, did a wonderful job on our doors. We couldn't be happier and would highly recommend Precision to anyone!
- Kristen L
Product:
Amherst, MA
We just bought a new garage door from Precision Garage Doors and we were exceptionally pleased with the entire experience. The office person gave me all the information I needed to pick the door I wanted. i was given a date for a technician to come to look at the garage and give us a price. He reviewed all the options very carefully with us, and we chose one. A few days later, i changed my mind on the style and color of the dooe. I called the company and there was no problem with that. The door was fabricated and a technician came to install it within about two weeks from the original orer. The technician, Ray, was really competent, and very helpful in reviewing all the features, and how to use the keypad, remote etc. The icing on the cake was the senior citizen discount that was offered. All in all, very pleased with our experience with Precision Gatage doors.
- Mary Sayer
Product:
West Hartford, CT
The service-man was competent and professional. Highly recommended.
- Farhad Rassekh
Bristol, CT
Definitely 5 star. Ron did an excellent job.
- James Rhinesmith
Product:
Torrington, CT
Technician Don Holden was very polite and professional. He called ahead to let me know that he was running late. Don figured out what was wrong with my garage door opener, and quickly fixed the problem. I was very pleased with the work he performed.
- Peter Walukiewicz
Glastonbury, CT
Paul was professional, courteous, honest and competent in fixing garage doors. I can see he enjoys this work; it shows in the quality. The pricing was reasonable compared to some competitors.
- Gus Lescouflair
Product:
Bristol, CT
I called on Friday and the gal on the phone said Paul would be here tomorrow (Saturday) from 3pm to 5pm. He was here right at 3pm that Saturday and was done within 1/2 hour. Couldn't have asked for speedier service. Job was to replace a spring on the garage door and no clean up necessary from me. I would strongly recommend Precision. Thank you!
- Sue Iles
Product:
South Windsor, CT
I am pleased with the exceptional service provided by the Precision door service professional Ray Angco. Briefly, our family was on vacation while Ray removed our old garage doors and installed two new garage doors. He arrived on time and effectively coordinated with the people watching our house to ensure the job was completed. Both doors are top quality and were installed to ensure they open and close smoothly/quietly. I spoke to Ray on the phone several times and he was very courteous and appeared to have a genuine interest in my satisfaction with the garage door installation. I would strongly recommend this company and Ray for any garage door service/installation needs. Stephen Skenyon, CPA
- Stephen Skenyon
Product:
Windsor, CT
I chosae them because I weqas offered a deal through AAA to replace the rollers on one of my garage door. I had some extra work done and I am very satisfied. I would use your company again and refer you to friends as well.
- Carol Bolack
Belchertown, MA
Good service by Alex--courteous, competent, ,professional. Five stars!l
- Bob Stanton
Product:
Old Lyme, CT
Service was great Very priomt and very friendly And professional.
- Cindy Vantongeren
Product:
Old Saybrook, CT
Went to Sears and purchased a garage door opener which your installer put in. He was very good and reliable.
- Jim B
Meriden, CT
Came right away - had everything with him to complete the job quickly and correctly. Tested everything before leaving. Would definitely use them again
- Brad Tafel
Product:
Chicopee, MA
I called on 7/21/15 my garage door not working. On 7/22/15 service man came. Scope of work on slip #120156 I called again my garage door not working again. serviceman came thinks its a plate he was supposed to return with part on Fri 7/24/15 - did not show up He called on Sat. said he was sorry for not coming on 7/24/15 I was not available till Mon 7/17/15 I called the tech this morning 7/27/15 He is supposed to be here later today
- Ivy Wyzga
Again as we stated on the phone, we are very sorry about how your schedule was handled. Alex meant well, but simply didn't communicate with the office so his "follow up" appointments were never put on his schedule. We understand your frustration and can only apologize, again.
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
It was a great experience. The service tech, Paul, called earlier in the day to confirm the schedule. He arrived on time, explained what needed to be done and had the parts on hand to finish the repair. I would use Precision again.
- Michael Roe