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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 2008 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Appt. was quickly scheduled for me when the garage door cable had snapped. Service person was scheduled for a 5-7pm time frame and arrived a few minutes before 5! Efficient service. Thanks so much!

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Service Provided:
Broken Garage Door Spring Repair

Review:

5 stars! Everything went very smoothly. Technician was on time, knew exactly what to do to fix the problem, courteous and was on his way. Thank you!

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Your technicians were very professional. However, for a "Garage Door" company it took you 9 days to get a repair part from Lift Master, a firm that you do business with. That is too much time for such a repair. And your repair cost on a 6 year old opener seemed overly expensive. I am not sure if was worth repairing. Though in the end, the job seems to have been done right.

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A Response from: Walt Arvin

We are sorry you didn't have the experience we wanted you to! Our records show that within 5 days we came back to your home to replace a special order circuit board. Which you ordered on the initial visit. Two months later you called with a different issue... your opener was working but making a grinding noise. We came back out and discovered that the gears in the motor had stripped. We replaced them as you requested. Unfortunately, you refused to pay for both the part and our labor!

Service Provided:
Garage Door Opener Repair

Review:

5 stars. Ray arrived promptly at 9am and by 1:30pm he completed the job. I was very impressed and pleased with the finish product. He alone took down the old doors, reframed where necessary and installed the 2 new doors and cleaned up, all in 4 and a half hours. He did an excellent job considering the challenge this job entailed because my garage is slightly tilted. Thank you very much.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Don was prompt, courteous, knowledgeable, & friendly. His attitude was "do the job right". We could not have made a better choice of companies to repair our door cables.

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Service Provided:
Broken Garage Door Spring Repair

Review:

The service was performed professionally.

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Service Provided:
Garage Door Repair

Review:

service was prompt, quick and effective - no problems

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Service Provided:
Garage Door Repair

Review:

Brian came and made the adjustments requested. He also checked everything out and made other corrections. We were very pleased with his work, and his courtesy. He is a credit to your company.

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Service Provided:
Garage Door Repair

Review:

This was a pleasant experience from start to finish. I called on Wednesday and was given an appointment the very next day. The technician, Brian, arrived a few minutes before the scheduled appointment, inspected the door, explained what he would do, and completed the repair in less than half an hour. He was very pleasant to deal with and the door now works fine. I would recommend this company to anyone needing garage door work performed.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

We had our doors tuned-up and replaced the 25 year old rollers replaced with their ultra-quiet, sealed rollers. What a difference. Smooth operation and it is actually ultra-quiet. Service tech was on time, courteous and worked quickly. Definitely recommend!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I was very pleased with the quick and courteous service I received on my garage door opener repair. Within minutes the problem was diagnosed. I know it is impossible to stock every part for every garage door opener, but the most unpleasant part of my experience was trying to order the new circuit board that was needed. If it is possible for you to actually order the part, my total experience would have been better. But the job the technician did of diagnosing the problem and installing the new board was excellent.

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Service Provided:
Garage Door Opener Repair

Review:

Paul was excellent - he had a replacement part with him and was done in no time! He's a good employee and really takes pride in his work - a very pleasant and efficient overall experience. Thank you!

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Service Provided:
Garage Door Opener Repair

Review:

On time, quick, quality workmanship. ...what more could a happy customer ask for....thanks

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Service Provided:
Garage Door Opener Repair

1 2 3 4 5
Date: 06/09/2015
Garage Door Repair
,
Review:

Excellent work. Very fast and a pleasant experience.

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Service Provided:
Garage Door Repair

Review:

I rate you 5 stars. The garage doors are beautiful and the technician (Ray) did a great job right down to the cleanup he did at the end of the job. He also gave a thorough explanation of how the doors work (quite different from the old ones) and explained the operation of the remotes and the external security key pad. I would certainly recommend Prcision Door.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Paul was my technician. Called on time, came on time, made great recommendations, came on a Saturday, and price was fair. Thank you.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I scheduled a consultation with a rep from Precision, Paul H., He called ahead of time to let me know he was running late. Very much appreciated. He showed up and provided me with estimates to replace the doors and to repair them. I decided on refurbishing the doors hardware, cables, rollers and springs. Made an appointment for two days later. Paul returned on time and did the work in a timely manner. The doors work great and are the quietest they have been in the 20 years I have owned the house. The cost was not inexpensive, but considering it is an investment that I use daily, I think in the long run I will continue to be glad I had the work done. Paul is the consummate professional. He could teach classes on how to service customers.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Technician was courteous and repaired 2 doors and got them working. It was a challenge because doors are old. Very satisfied with his work.

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Service Provided:
Garage Door Repair

Review:

Brian was professional, knew his trade and the repair went fast and easy. Great job by your technician.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Paul was great - prompt, courteous, and professional.

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Service Provided:
Garage Door Repair

Review:

Paul knew immediately what needed to be done. Obviously experienced. Took care of the problem in a half hour. Springs needed replacement. Tracks minor adjustment. Found you during an online search and liked the fact of the "Chat now" to gather info and set up appointment. I would recommend to anyone who needs repair/replacement.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

In a few minutes your door technician found the issue with the door and shimmed it up. Thanks

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Service Provided:
Garage Door Repair

Review:

5 stars

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Service Provided:
Broken Garage Door Spring Repair

Review:

I was scheduled for 10 - 12AM on a Saturday and the technician (Paul) was there right at 10AM. Paul definitely knew his business! In less than an hour my garage door springs were replaced and I was back in business! It was a pleasure to have someone immediately answer the phone, listen to your concern and be able to schedule you for the next day. I even recieved a confirmation email with a picture of the technician that is scheduled to perform the work. I wil definitely use this company again if I have another problem! Top notch business!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

most excellent service. my repairman Paul was quick courteous and professional. I appreciate that you gave me a no-nonsense estimates and he save me a lot of money on repairing my garage doors. the entire experience was quick and painless.

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Service Provided:
Garage Door Repair

Review:

Average service but a little pricey for me. Replaced both sensors that fixed the problem, all of 20 minutes work, price $200. I notice on your web site you give senior and military discounts, that was not mentioned.

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A Response from: Walt Arvin

I am sorry that you felt the price was too high. We feel we charge competitive prices.

Service Provided:
Garage Door Opener Repair

Review:

your men were wonderful give paul a raise

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Service Provided:
Garage Door Repair

Review:

Very pleased with your service. Technician Brian came at appointed time and was very efficient. What a great company! Definitely the company you need to perform your garage door service.

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Service Provided:
Garage Door Repair

Review:

Installer did a good job, but appointment time was not met. The evening before I received a phone call to set up a date and time. It was scheduled for 9 am next morning, installer called before 8am that he is at the property already and the door is coming in in 15 min. I had to re-arrange my plans and be there much earlier than anticipated.

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A Response from: Walt Arvin

I am sorry we didn't meet your expectations. We try very hard to provide time frames that the customer can work with. Sometimes traffic, weather, mechanical breakdowns, etc. prevent us from keeping/meeting the time frame. In this case the installer had a traffic free ride through Hartford -- not something that happens everyday. As a result he was a bit early. When we set up installation appointments we typically do give a time range that starts off at 8 am... perhaps the office people didn't state that the installer could be there as early as 8am.We are truly sorry for any inconvenience .

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

4.5 stars. Friendly, courteous and helpful. Definitely would call precision again.

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Service Provided:
Garage Door Opener Repair

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Avon | Farmington | Hartford Area

(860) 269-4366

(860) 269-4366
Meriden | Middletown Area

(860) 316-4123

(860) 316-4123
Glastonbury | Colchester | New London Area

(860) 910-4651

(860) 910-4651
Manchester | South Windsor Area

(860) 967-3192

(860) 967-3192
New Haven | Waterbury Area

(203) 901-1320

(203) 901-1320
Granby | Simsbury | Torrington Area

(860) 264-4150

(860) 264-4150
Springfield | Longmeadow MA Area

(413) 623-4130

(413) 623-4130
Pittsfield MA Area

(413) 623-4132

(413) 623-4132
Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720