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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2177 reviews, averaging 4.89 Stars:
South Windsor, CT
Product:
Burlington, CT
Excellent service call. Friendly, professional and clearly highly qualified technician. A world class customer experience! I highly rate and recommend this company.
- Peter Stevenson
Product:
Cromwell, CT
Alex (our technician) did a great job for us! He was on time, worked hard, and went out of his way to explain everything and make sure we were happy before he left.
- Shawn P.
Product:
Cheshire, CT
It was easy to schedule an appointment online. Even though the technician Brian had truck problems, he still arrived within the time promised. He immediately diagnosed the problem and fixed it in very short order for the amount he quoted. I would definitely recommend Precision Door of Connecticut.
- Susan Dodds
South Glastonbury, CT
I highly recommend Precision. Don was a most knowledgeable technician! It was such a pleasure to receive prompt, professional, and honest service. I will be sure to spread the word.
- Sandy
Product:
Meriden, CT
Excellent Service - Knowledgeable Tech who explained the process thoroughly. He went over all the options, provided input based on the situation and was diligent in his work. Great experience overall.
- Alan Oeschger
Product:
Middlebury, CT
Very prompt and thorough. I would use them again if I have any future garage door needs. Brian was very helpful and offered practical advice.
- Debbie Mcdonald
Product:
Holyoke, MA
Beyond 5 stars. Response time was great, friendly, knowledgeable technician who had the fix done in no time. Thank you!
- Douglas Arnold
Simsbury, CT
Did what they promised to do in a timely fashion. Tech was very knowledgeable and helpful. Got done quick and at a reasonable price. Very good experience, can highly recommend them based on what they did for us.
- Marc Braun
Product:
Farmington, CT
Called Precision on 3/3/16 as the previous company was no longer in service. The girl who answered the phone was the was very pleasant and I booked an appointment for 3/4/16. Don the technician arrived and was very knowledgeable and professional. I needed new tension springs for a double wide door. One side of the springs had broken. After replacing the springs he serviced the rollers and cables and the door worked like it was new. Don was great and would recommend this company. The only negative to all of this, the service vehicle did not have company identification and really needed replacement.
- William Seery
Thanks for your review and your business. I apologize for the vehicle. It is a company spare and was unfortunately called into action.
Product:
Agawam, MA
Alex replaced my garage door opener and did a great job. He installed the unit, set up the remotes and the keypad and made sure that I knew how everything worked. He double checked all the operations to make sure everything was in good working order. He was very professional, very thorough and very pleasant.
- Gary Labreck
Product:
North Branford, CT
I would recommend this company with 5 stars, can't beat same day appointment in the evening at a time that fits my schedule. Rolando took care of my problem in minutes, the whole experience was fast and easy.
- Joe Dawson
West Hartford, CT
Your technician [installer], Alex, did an excellent job with the installation of a new garage door opening system, key pad and replaced the existing rollers. Since Alex had previously responded to a broken spring on our garage door back in November 2015 and I had requested him to come back to take care of installing a new door system. Great service! Thanks,
- David Ward
Product:
Glastonbury, CT
I called yesterday for an appointment and they were able to send someone out this morning. He installed the new opener very quickly and took the time to explain all the new functions. I am so happy with the results! Thank you!
- Gina Lattanzio
Product:
Newington, CT
Very impressed! Excellent work. Our technician. Brian, was here early & not only fixed or immediate problem, but thoroughly went through our whole system to make sure the true problem was fixed. He also stated if it happened again what we could do ourselves or just call & he'd be back. Thank you!
- Laura Lemay
South Windsor, CT
Rolando was very efficient, friendly and we were satisfied with the product delivered.
- John Hathorn
Product:
Manchester, CT
We were very pleased with the work that was done on the installation of our new garage doors. Ray Angco was very pleasant and professional. He had some extra time and he used it to go beyond and take care of a number of details in getting the doors hooked up and ready. He took time and explained everything that was done and also about the warranties. Great job!
- John Harrington
Product:
Glastonbury, CT
Absolutely first rate service, and a quick resolution to an extraordinarily complex problem.
- Gregory Asikainen
Windsor, CT
The techs were on time, friendly and answered all my questions I had. Replaced the parts quickly and made sure everything was working perfectly before they left.
- Rob
Manchester, CT
Great service and very fast turnaround! Price was right too... Thanks!
- Brian Tattrie
Product:
Glastonbury, CT
The technician, Alex Delgado, came earlier than expected, assessed the problem and quickly made the repair. He installed a new garage door opener and keypad at my request. He was professional and courteous. I would recommend your service to others. Thank you!
- Virginia Grubb
Product:
East Longmeadow, MA
I was very pleased with my repair job. Alex, the installer was most friendly and did a great job in a short amount of time as well.
- Vito Gramarossa
Product:
Manchester, CT
Timely, quick, kind and efficient. Thank you!
- Phillip Duncan
Branford, CT
quick, easy, excellent service. they were here the same day i called.
- Jennifer Bennick
Product:
East Longmeadow, MA
Always quick to respond. Professional. Everything is important even if small problem. We are very happy with our decision to go with Precision Door
- Ruth Arnold
Glastonbury, CT
Timely and professional. Excellent job explaining problem
- Sherry Williams
West Hartford, CT
Your the technician was on time, introduced himself and diagnosed my door problem within 60 seconds of looking at the door! He repaired and replaced the broken hinge in 15 minutes. Very impressed . You have a great company, wish you much success in the future.
- Allison Hill
West Hartford, CT
Precision Garage Door Co installed for us new garage door with the remote control. From the start remote control worked sporadically and then stopped working at all. I scheduled a service visit to resolve this problem’ There was no doubt in my mind that company would honor its warranty policy. How wrong was I! Technician informed me that my perfectly working garage door motor had to be replaced in order to function with Precision Garage Door remote. That fact was never mention to us by the technician who provided estimate or by the installer. Now we were presented with the choice either to pay $99 for the visit or open the garage door without remote control or purchased new garage door motor for $475. Both, technician and office manage refused to reimburse us for the useless remote control or give us time to think it over. Technician was arrogant and demanding.
- Tammy Nazaryan
Despite multiple efforts to try to resolve the issue to the customer’s satisfaction the customer simply wants her negative review to be displayed. Ms. Nazaryan’s opener required service when we installed her new garage door. We replaced a couple electronic components and had to adjust the electronic limits. It is our standard practice to recommend, as an option, a new opener when replacing a door especially if the existing opener is older and or needs service. When electrical issues occur (safety eyes, limits, wall buttons, remotes, etc.) repairs either work or over time work intermittently. When the latter happens the machine has reached the end of its economic life. We regret that Ms. Nararyan believed a negative review was more important than working with us to resolve what she felt we did wrong. I would also like to say that Alex is very sorry if he came across as arrogant.
Product:
Manchester, CT
Very professional from start to finish - I am very pleased with the service and would recommend them to friends.
- Tammy Alferi
Wallingford, CT
Paul came the same day I called. Was friendly and efficient.
- David Maclary
License
CT License# 0624720
Same day service, fixed my problem in a creative way (internal circuit board died in my electric door opener). Another company told me I needed to replace entire unit but Precision had an external device that they connected and provided a new remote and I was back in business for $100+ less than the prior repair company. Very reliable, easy to schedule and professional.
- Mark Neadle