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Ed D
Average: 4.94 stars
Ed D's Bio:
Ed has been in the garage door business for over 25 years. He lives in central Connecticut and enjoys growing vegetables in his back yard. When Ed isn't working on garage doors he enjoys working on cars and tinkering with other mechanical things.
Springfield, MA
Agawam, MA
Ed explained what was wrong with the Garage door and later showed me what was fixed & how to maintain it. Very professional!
- Jerry Sibilia
West Simsbury, CT
We chose Precision Doors because they had serviced a prior problem several years ago and we were very satisfied. This call for service was equally as positive. Ed was not only on time but called to ask if would be convenient to come early. His friendly demeanor and solid advice was welcome and he completed the installation of the required part promptly. B.R. Simsbury
- Betty Rangoon
Burlington, CT
Ed was on time (called ahead and was able to be here earlier than scheduled) which was good. Was very professional and I appreciated the fact that he explained what he was doing and why and how as he was doing it. (replaced torsion(?) springs)
- Dennis Janicki
South Hadley, MA
I chose Precision to service our garage door because I was impressed with the website detail – particularly the many positive reviews. I was also impressed subsequently with the detailed email confirmation that I received, including the name and picture of the technician who would provide service. Ed Dombrowski replaced the cables for our garage door. The whole experience was easy, efficient, and cordial. Ed analyzed all aspects of the door and informed us that only the cables needed repair - that everything else looked fine. In addition, the young lady who scheduled the work was most cordial and accommodating. When I informed her that the original suggested date would not need my schedule, she checked with the supervisor and arranged for a better time. The whole experience could not have been easier. I would highly recommend this company!
- Thomas McGarry
West Springfield, MA
Precision Door Service operators were very courteous and helpful. They scheduled my service date promptly. Ed the service tech. was very professional and fixed the broken spring expertly. He also made sure my garage door worked perfectly after the repair. Precision honored its lifetime warranty and supplied the new garage door spring at no charge to me.
- Claude Chapdelaine
Tolland, CT
Walt is very friendly, explained everything well.
- Chang Liu
Chicopee, MA
I got your name from a former employee Christopher Young his mom told me about you guys and I'm very happy with the results of my experience Christopher's mom is a best friend of mine for over 10 years I would highly recommend Ed to anyone he's a wonderful worker and very knowledgeable he's also very considerate he was also exactly on time which I loved and he was done promptly a great job love your company
- Diane Dieters
Simsbury, CT
I found Precision in the yellow pages and was comfortable with the agent who answered the phone. The appointment process was simple and I was impressed with knowing ahead who my repair person would be including his photo on the web site. The work was quick and professional. Ed Dombrowski is a real pro and very pleasant to deal with. I must admit to sticker shock but that may be because of my age as I remember what it cost for parts when the equipment was last serviced. I would recommend Precision but advise client to fully understand the charges.
- Archer Edgar
Palmer, MA
The technician Tom was very prompt very friendly answered all my questions I will use the service again if needed and I will recommend it to all my friends in Western mass thank you guys????????????
- Lou Beaudoin
Springfield, MA
Cables had come off overhead door when door bound up while closing(automatic door opener). Technician Ed Dombrowski replaced cables with new, and reset. Door was still binding slightly, so Ed checked level, adjusted rails, reset spring tension and lubricated all. Prompt, friendly, informative and thorough job start to finish. I would definitely recommend!
- Lon Chubb
West Springfield, MA
Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!
- Mark Kenney
South Hadley, MA
Ed was great. I will only use precision door exclusively for any future overhead door needs.
- Joseph Chlosta
Canton, CT
Excellent service!! Arrived on time and was most helpful in fixing the problem!
- Elaine Howland
South Windsor, CT
Ed from Precision door service was very professional, he gave options to fix the door and immediately got the job done in a cost effective way. Very satisfied with the service.
- Sathish
Simsbury, CT
I wish all the trades people were like Ed.
- John Parsons
Longmeadow, MA
Ed is a very nice guy, was on time, great service, highly recommend this guy for your garage door repairs. ... 5 star!
- Hamed Jalaeian
Ellington, CT
Ed did an awesome service. He is knowledgeable and helpful. I am highly satisfied with the service.
- Roopak Hooda
Vernon Rockville, CT
I chose Precision Garage Doors because they do (EXCELLENT) work,friendly & are Highly experienced with Garage Doors. I would highly reckcomend Precision Garage Doors to my relatives & my neighbors Thank you for you service. Sincerly Bill Strait
- Bill Strait
Bristol, CT
Wow. I was nervous having to call for a garage door repair, knowing that a variety of things could be wrong...but Ed went above and beyond in solving my problems. Not only did he analyze what went wrong before I was even able to explain, he was quick and thorough in telling me my options. After deciding on the best resolution, he installed a new door opener and fixed my spring/pulley system in what seemed like no time at all. I’ll always use Precision!
- Jared W.
Service Provided:
Product:
Technicians: Ed D
Southwick, MA
Excellent service and repair work. Tech named Ed was exceptional. We would recommend without reservation. Quality all around.
- George Leblanc
Chicopee, MA
Very professional and helpful. The representative was right on time and introduced himself and went right to work. Yes I would recommend your company for your product and service
- Edward Jacot
Westfield, MA
Ed did a great job. He was very knowledgeable, explained my options and took the time to show me how to use my new opener. I very much appreciated that he came on a Saturday and also that I was reassured on Friday evening that he would be out the next day. Thank you!
- Ellen
Windsor, CT
Ed came out and provided warranttee work within one hour of my call. A job well done
- William Emmons
Manchester, CT
I had the pleasure of having Ed Dombrowski replace my garage door open. He was very professional, friendly and efficient.He gave me instructions on operating the new system . I highly recommend your company. Thanks Ed
- Kathy Pierce
South Hadley, MA
Bad communication, unprofessional attitude from technician and management, unwillingness to respond to customer complaints. Everything is automated, no personal service or follow-up. This company will charge you whether or not any work is done, or done well.
- Kathleen Sharkey
We try very hard to make every customer experience as pleasant as possible. This one seems to not have gone that way. Ms. Sharkey called us to come out to look at her broken lift cable. When we arrived, she explained that she believed that the repair should be covered by her existing warranty. We reviewed the work that we had done previously and determined that her broken cable had nothing to do with any previous work and therefore was not covered by our warranty – we installed a new garage door opener in the Fall of 2017. Our technician tried to explain that the warranty for her opener had nothing to do with the parts on her garage door. The customer would not accept the technician’s explanation and immediately called the office. While talking to our general manager she became very nasty and then hung up the phone. The customer refused to pay the service fee, despite having initially agreed to pay it while setting up the appointment. We are sorry that this customer felt we didn’t live up to our promise, but clearly, she just became angry when she realized that the work was not covered by her warranty for her garage door opener. This customer's comments are a reflection of her refusal to accept the fact that our warranty only covers parts and labor for work performed by us.
Belchertown, MA
I was extremely pleased with the service from the pleasant customer service woman who was available early on a Saturday morning to the outstanding job performed by Ed Dombrowski. Not only did he fix the problem in minimum time but he was also just an exceptional nice person to deal with
- John O'connor
Longmeadow, MA
Knew immediately what the problem was and fixed it in a very short time. I would recommend Precision to any one who needs repair or installation of a garage door.
- Paul Ginsburg
Manchester, CT
Great job by Ed, he was quick and efficient and very professional. Inform me of what happen and what he was going to do to get the door up and running. Did not try to push anything I did not need. Great Job all around
- Rich Fitzgerald
West Springfield, MA
Precision Door has a gem of an installer. Ed Dombrowski is a personable, experienced, knowledgeable, communicative and likable technician and person. I felt comfortable trusting in his workmanship on the installation of the garage door opener and replacing other worn parts.
- Rene Bonneau
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
I called this morning and was able to have someone come out between 3 - 5, same day. Ed was very helpful and professional in completing my job, which turned out to be more than what I expected, due to the fact that the opener was not installed correctly by the so called professional that originally did it for me didn't use quality parts, so thank you Ed for fixing the problems and giving me piece of mind.
- Marianne Kelleher