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Chet S
Average: 4.90 stars
Chet S's Bio:
Chet has nearly 25 years experience in the garage door industry. He takes pride in being able to diagnose and fix any issue he comes across with his expertise. He enjoys spending his free time with his family, or getting ripped at the gym.
Hamden, CT
Windsor, CT
Nothing but good things to say. Polite and took his time to help us understand everything he was doing , parts needed etc. Installed springs, new unit, belt, cables , keypad, and door hardware. Fast and well done. Very pleased with this company.
- Scott Proulx
Essex, CT
Repair of door installed by you in 2011. Second door. installed by builder in 1999 has never had a problem.
- Richard Levene
Niantic, CT
My garage door was tired and broken so I called Precision and scheduled a service call. They sent a technician that was everything that word suggests. He replaced my old opener with a new one and serviced my other opener expertly and I am completely satisfied with everything done.
- John Carew
Madison, CT
This is my second time using Precision Door, Their team is professional, arrived right on time and completed the work quickly. Beware of the "service fee" of over $100 which is not waived or applied to the total bill. Usually, companies charge to send someone out, and if you have work done, they apply the fee to the bill. Not here. I was charged the $100 service fee and $100 for labor. will not do this again.
- Gary
Thank you for your review. It is our policy to charge a service fee. This service fee allows us to provide for our technician to arrive in a fully stocked van (we typically complete 97% of all service jobs in one visit do to the fact we come prepared) and to provide a complete safety inspections of each door with a report documenting our findings and our suggestions. We also provide three options to resolve your issues. We do, however, provide a coupon on our website that waives the service fee if we provide $350 of service. We do understand that this model does not fit all customer's expectations, but our overwhelmingly large 5-star rating counts on all review sites suggests that most customers appreciate our serviceand understand our pricing.
Avon, CT
Fast and courteous service. Experience and knowledgeble. Door was working fine one day after the spring broke.
- Hal Pedersen
Storrs, CT
Absolutely excellent service from Chet and Precision Door!
- Emily
Windsor, CT
Chet came to our house to service our garage door. Called before he showed up and was very professional and thorough. Finished the job and carefully went thru what he had done to ensure everything worked perfectly. Glad we made the call to Precision Door.
- Brian Toegel
Wallingford, CT
Chet was very courteous, prompt, professional and informative. My family and I appreciated him telling us our options . We would recommend Precision to everyone.
- Kathy R
Vernon Rockville, CT
I believe we have used them a few times and before and the service is excellent.
- Jay Vadiveloo
Wallingford, CT
Received same day service for broken garage door. Chet Shrader very professional and explained in detail repairs necessary for safe operation. Concluded work in timely manner. Very satisfied with my first experience with Precision Door and would not hesitate to recommend to neighbors & friends.
- David Cotton
Bloomfield, CT
The tech lubed and adjusted my doors efficently and quickly. He did it under my warranty. I was pleasentlly surprised. Good kob, great price
- Benson Horowitz
Bloomfield, CT
installer was on time, explained the problem. and completed work in a timely manner, good personality
- Randolph Scott
,
Excellent informative website. Person who answered phone was polite, patient, and provided comprehensive information. Technician was courteous, patient, explained everything, had all required supplies and logistics, and left the worksite clean and orderly. Best of all, the garage door works and left us with a feeling o confidence.
- Thomas Ostronic
Glastonbury, CT
Amazing service! Chet was courteous, sincere and professional.
- Marcia Perel
Manchester, CT
Precision Garage Doors stands behind their work. I appreciate their professionalism and prompt service to adjust my new doors post installation. Thank you!
- Brenda Conti
Andover, CT
Great service and installation. Quick and efficient.
- Ian Stanton
Service Provided:
Product:
Technicians: Chet S
New Haven, CT
Very pleased with Chet, work was preformed very well. Chet was most professional.
- Sal Brancati
West Hartford, CT
The technicians that come to service the garage door are always extremely knowledgeable and professional. They do great work, quickly and efficiently. It's always a pleasure to work with your team.
- Arthur Masi
Watertown, CT
Chet represented the company well and presented the product in a professional way. He answered all my questions and explained the estimate clearly and completely.
- Joe Sheehan
Old Lyme, CT
Service on our doors was great ! We were called in advance of the tech arrival. He and his truck were totally neat and in order. We were appraised of the recommended repairs and their associated costs. Work was performed in a timely fashion and we took part in testing all of the equipment when he was finished. We paid him and he gave us the write up of the work---------along with future maintenance recommendations.
- Diane Blackwell
Southington, CT
Came out in snowstorm and did a good job!
- Pam Wholley
East Hampton, CT
We contacted Precision for one door issue, something on the front wall, over the door was loose, and I feel, we received an upsell to completely rebuild the hardware for $799.
- Barbara Allis
Thank you for your comments and review. We appreciate all feedback even those that do not look favorably on our business. Upon review of your paperwork, our technician offered you two options: one for less than $200 which would have addressed the specific issue you called us for and one that addressed the multiple issues identified in the safety inspection (many of the items had passed but showed signs of wear). It’s our policy to not “hard sell” and to let the customer choose the option that’s best for them – that’s why you can see an estimate for less than $200. We do, however, feel it’s our responsibility to inform the customer about the overall condition of their door system – and make suggestions on how to address areas showing wear and tear and parts that simply have outlived their economic life. By the looks of everything, it seems like your husband decided that the second option (the one that addressed other issues with the door) was the one he felt was the best for him. I’m not sure what else we can say.
Meriden, CT
Chet arrived on the time I was told. He quickly found the problem and said he could do the work. It would take him about 30-45 minutes. Chet was done in about 35 minutes. Chet was very professional. I will definitely call and ask for him again. Thank you for the fast service.
- Tom Cirillo
West Hartford, CT
Precision was quick to respond to my call for service. They even asked about moving my Wednesday appointment up to Monday, but it did not work for me. Rare that a company will want to move an appointment up- shows me they care about their business. The only negative thing I can say is that we had arraigned a 2pm appointment and adjusted work schedules to that, but the tech showed up at 1pm. Luckily a family member was home, but they were not the one who could make any decisions on repair, cost, etc. The work was done well, a thorough walk through of the new equipment was given and the work area was cleaned up.
- Paul Palmer
Vernon Rockville, CT
We have used Precision Garage twice over the past year, and once again we are extremely happy with the service. Our tech, Chet, was great. He took the time to give us a bunch of price options for different services and he was patient with all my questions. He showed up exactly when he said he would, too. We are very happy with Precision.
- Ashley Sadler
Farmington, CT
Your service tech did an outstanding job. He really knows his business. Response time was excellent. Chet is an asset to your company. My family and friends have already been informed and know how to reach you if necessary. You have a wonderful company. Your website is very professional.
- George w England
West Hartford, CT
We had used Precision before to service our garage doors, so they were our first call when our door opener broke. Chet came over late Saturday afternoon and quickly and efficiently replaced both door openers. He was polite, professional and thoroughly explained everything that needed to be done. Then he didn't finish until everything was operating to both his and our liking. Very happy with everything.
- Todd Warner
Windsor, CT
The installer was very courteous and explained his evaluation of the existing door condition prior to the door opener installation. The installation was completed within a short time. Post-installation, he explained all of the features and demonstrated the operation of the door. Overall, very satisfied with the work performed.
- Judith & maurice Devin
Lebanon, CT
Great experience. Friendly, expert service. Technician was willing to do all that was needed to repair my door function and safety. Also needed a new opener. Satisfied
- William Ziedman
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Arrived on-time, recommended what should be done and did it very quickly and well.
- Barbara Carson